Dr. Mac Powell Describes Six Communication Tips to Keep in Mind When You Work Remotely

December 11, 2019

By Jacob Maslow

Working
remotely is increasingly the choice of employees from nearly every sector of
the economy, and the rate of telecommuting isn’t slowing down anytime soon. Yet
while technology enables more and more employees and managers to be away from
the office at least some of the time, there are challenges inherent in
maintaining healthy lines of communication within a work community. In this
article, Dr. Mac Powell
discusses six tips for effective communication with team members and
stakeholders.

1. Think Much More About Communication Than You Would
When in the Office

Working
in a traditional office setting typically takes inter-office communication for
granted. When we work in an office, we see each other in the hallways, in
conference rooms, in bathrooms, even. Communication is ubiquitous and built
into the physical spaces in which we work. Working remotely means that personal
contact is limited or non-existent, and you absolutely must make a deliberate
effort to check-in and communicate with others in your organization regularly.

2. Meet In-Person When You Have the Opportunity

Meeting
in person may be impossible if you work quite far from your company’s
headquarters, but, if you have the chance to meet in person, you should do so
whenever possible. Your remote communications will be much more meaningful and
efficient if you have personal relationships with your co-workers. Sometimes,
the context of an email can be lost if you haven’t had regular face-to-face
communication that helps convey a sense of shared values, humor, or
perspective. If you haven’t already done so, consider off-duty meetups for remote and in-office staff.

3. Spend the Necessary Money for Reliable and Functional
Tech

One
of the most significant drawbacks to remote work is that there is no on-site
technical support! You’re it. Having a fast and reliable internet connection is
obvious. I also recommend some high-quality headphones, cameras, and
microphones to help ensure that you are clearly heard (and can hear). Finally,
one of the things that I always notice is the surroundings in a
videoconference. Create a space that conveys a professional environment through
the medium of communication you use with peers.

4. Take the Time to Learn Your Company’s Collaborative
Software

Most
companies that have remote workers will have some collaborative software and
apps that make remote working more efficient. You will likely get some
training, but additional self-teaching on the apps your company uses will be
time well spent. Furthermore, your increased efficiency will reflect well on
you. Most companies have software that facilitates communications,
conferencing, file sharing, project management, and cloud storage. Be sure that
you have access to all of these tools and are using them correctly.

5. Use All the Communication Tools Available to You

Don’t
limit yourself to using email to communicate with your office. Instant
messaging systems allow you to take advantage of text communication to talk
quickly and efficiently without cluttering up your inbox. VOIP phone calls work
just as well as traditional calls or intercom systems. Video conferencing and
screen sharing are also very effective at getting ideas across clearly and
quickly.

6. Work on Your Writing Skills

The
communication channels we’ve discussed typically require written text. Work on
concise and clear written communication, and craft your writing for the
intended purpose and audience. When you are sending quick messages to a
co-worker who you communicate with …read more

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