‘People won’t question our ability’: Why performance marketing agencies want to create their own DTC brands
Performance marketing agencies are exploring building direct-to-consumer brands in-house.
Doing so will not only allow agencies more control over the growth of a brand, but serve as a test case to prove strategies they want to pursue to potential clients, according to agency execs, who say the appeal of running their own DTC brands has grown as e-commerce sales have accelerated over the last year. Agencies like Boomn, Homestead Studios and Freelance Crew, among others, expect to debut new DTC brands during the first quarter of this year.
“People want to have ownership over their outcome,” said Ryan O’Connell, co-founder and chief operating officer of digital marketing agency Boomn. “It’s hard for agencies to look at the performance of their ad accounts, Shopify dashboards and see the types of returns they’re providing for clients and not be curious about what it would look like for themselves.”
This quarter the Kansas City, Missouri-based agency expects to roll out a brand in the consumables space — hot sauces, rubs, ranches and BBQ sauces — as well as a women’s health product. Part of the agency’s strategy when it comes to in-house DTC brands will be finding brands they believe could excel if given more attention and subsequently acquiring them from fledgling companies.
“From our standpoint, it allows a different level of speed when it comes to decision-making with inventory or scaling ads,” said O’Connell when asked why the agency now wants to run its own DTC brands rather than simply working with them. “Once we got to a good enough position we wanted to make those decisions internally rather than having to wait around for decisions to be made.”
Aside from the speed of decision-making, more control over brand strategy as well as customer experience has agency execs eyeing DTC brand creation. At least, that’s part of the appeal for Andrew Sneddon, founder of digital marketing shop Freelance Crew. The agency plans to introduce four new DTC brands to the market this year, one each quarter, with brands in the subscriptions and food categories. Sneddon declined to share more about the brands ahead of their release as the agency has “done a year of research” as well as made inroads with distributors.
“One of the main reasons we’re starting these brands — I know we’ll be able to make good money doing it — but another reason is that people won’t question our ability,” said Sneddon. “I’ll have an example with my brand. We’re doing X, Y and Z. Having a brand my team successfully running in-house, I’ll always have a case study.”
Others are working on DTC brands as a way to diversify their businesses. As previously reported by Digiday, the cost as well as the inconsistency of Facebook’s Ads Manager — Facebook is typically the go-to channel for performance marketing agencies — in particular has performance marketers and media buyers looking for ways to diversify their media dollars away from the platform. Some view adding DTC brands to the mix as a way to diversify …read more